See who is overloaded and who has room, schedule hours against tasks, and let holidays and approved time off adjust capacity automatically.
Open Work Management in the sidebar to plan and track team workload. For every active person it compares the hours booked on their tasks with their capacity (8 hours per working day, reduced by holidays and approved time off) and labels them Available, Active, Busy or Overloaded. Switch to the Schedule view to assign hours to tasks day by day. This article also covers each person's workload page, the Org Chart and how Teams fit in.

The planner is called Work Management and sits in the Work group of the sidebar, next to Holidays and Analytics. The page header reads Plan and track team workload.
By default it is available to Admins, Managers and Employees. Contractors, Finance and Customer roles do not get it in their menu, and an administrator can adjust access through roles. See Roles, permissions and team sharing.
The planner pulls together four things you already maintain elsewhere:
Saving the schedule grid, and assigning people to tasks, follows task permissions. If you can only view tasks, you can look at the planner but you cannot change schedules or assignments.
The planner opens in Overview, a grid of cards, one per person, sorted with the most heavily loaded first.
Use the date range selector to pick Day, Week, Month or Quarter, then the previous and next arrows and Today to move around. Autovella remembers your last view and range on your device.
The bar under the header shows the period, how many people are Active out of the total, overall Utilisation, Scheduled hours, Estimated hours, total Capacity, and a red Overloaded count when anyone is over capacity.
Each card shows a status badge based on utilisation:
In Day and Week ranges the card has a strip of day markers: a holiday shows as green with an N hol badge and time off shows in orange. Month and Quarter ranges use a compact strip where blue is a working day, green a holiday and orange time off. The card lists up to six tasks with their estimates and a +N more link. Click a task to open it, or click a person's name to open their workload page.
Capacity is a standard 8-hour day. The planner does not read individual working-hour patterns or part-time contracts, so someone who works fewer hours will look less loaded than they are. Treat the percentage as a guide and compare it with what you know about the person.
Above the cards you will find these filters (on a phone, tap the filter button first):
The planner lists people, not teams, so there is no team filter. To plan for one team, filter by the project that team works on, or use the search box. Teams themselves are covered below.
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Click Schedule next to Overview to plan the week in detail. This view is only available when the range is Day or Week. In Month or Quarter the button is greyed out with a note that schedule editing needs Day or Week.
Scheduled hours then take priority over estimates in the Overview, which is why the Overview and Schedule views always agree.
Tip: fill in estimated hours first. Even if you never use the Schedule grid, putting Estimated Hours on tasks makes Overview utilisation meaningful. People with tasks but no estimates and no schedule will look Available.
Click a person's name in the planner to open their page (breadcrumb People). Choose a period: Last 7 days, Last 30 days, Last 90 days, Month to date, Quarter to date or Year to date. The page shows:
This page uses logged time from timesheets, so it shows what actually happened, while the planner shows what is planned. Admins and Managers (or anyone given the View Team Analytics permission) can open anyone's page. Everyone else can only view their own and will see a permission message for others.
Open Org Chart in the sidebar to see reporting lines. The chart is built from each person's Manager set on their user profile. Use Find a person or role... to locate someone and Expand all or Collapse all to open the tree.
Open Teams to group people. Click New Team and enter a Team Name (required), an optional Description, a Team Lead, a Team Manager and a colour, then add members from the team page. Teams are mainly used to share records with a whole group at once (see Sharing projects and guest links) and to compare team performance in Analytics and reports.
Capacity is 8 hours for each Monday to Friday in the selected period. A holiday or day of approved full-day leave removes 8 hours, and approved half-day leave removes 4. Weekends are not counted.
They describe utilisation, which is workload hours divided by capacity. Available is 0%, Active is up to 80%, Busy is above 80% up to 100%, and Overloaded is above 100%.
Workload comes from scheduled hours, or estimated hours when nothing is scheduled. If their tasks have no estimated hours and nothing is scheduled in the period, there is nothing to count. Add estimates or schedule hours.
Schedule editing only works in the Day and Week ranges. Switch the date range selector from Month or Quarter to Week and the button becomes available.
No. Only approved time off and applicable holidays reduce capacity, so approve requests promptly to keep the planner accurate.
Admins and Managers, or users with the View Team Analytics permission, can open any person's workload page. Other users can only see their own.